1. Industry & Trade

Webinars for Travel Professionals

From , former About.com Guide

Updated December 15, 2011

Staying ahead of the game in the travel industry requires creativity and knowledge above and beyond the competitor. Travel Webinars are a perfect learning tool to stay up to date with the changing travel industry. Clients look for travel professionals that know what they're doing and can give them the best value for their money.

Webinars are web based meetings or seminars that provide information for learning about a destination, how to use a reservation system, increasing productivity and more.

  • Travel agents should consider webinars for all cruise lines, and tour operator reservation systems. Some offer higher commissions by booking with their on-line reservations. Regardless, they offer a wealth of knowledge about their products on the travel agent web pages.
  • Destination webinars are also important for travel professionals. Hotels and resorts offer their own webinars to increase traffic to their properties. Many resorts offer special benefits for agents who become proficient with their product, including free night stays or preferential marketing promotions.
  • Corporate travel managers can immensely benefit from webinars geared toward corporate and meeting travel.
  • Group and event travel are covered in webinars as well, and gives the edge to the event planner having the extra knowledge. Hotel sales managers would also benefit from this training.

Many travel agencies offer their agents free group training webinars. This training is great for home based travel agents or in house consultants. Travel agents can also register with log in and passwords to most of the tour operator, hotel, destination, and cruise line web sites to participate in the webinars they offer.

Webinars provide knowledge that you cannot find otherwise unless you visit the destination, or work for the travel company. Learn how to:

  • Not just make a cruise reservation, but choose the best cabin, make dining reservations, and shore excursions for your client.
  • Research and compare tours for clients and narrow down which best fits the client's needs.
  • Learn what destinations are hot for groups and meetings and who offers special discounts and amenities for clients, then how to secure your groups.
  • Book a destination wedding for your client and include friends and family as a group.
  • Find out how to add extra arrangements including transfers and optional tours for business travelers, or pre or post cruise hotels. These commissions add up.
  • Faith based travel is a huge business. Learn about destinations and how to find a niche in this field or another such as culinary, or gay and lesbian travel.
  • Airlines offer webinars teaching the ins and outs of airline reservations and procedures. This is essential for corporate travel managers or leisure travel.

Making it in the travel world today is tough, and these are some webinars often used by travel professionals that can be beneficial to start with. Check for interests you prefer to be proficient in, for a webinar to enhance knowledge in that area.

  • Polar Online for Princess, Cunard and Holland America Cruises.
  • VaxVacationAccess, for several tour operators including Funjet Vacations, Southwest Vacations, Sandals Resorts, plus destination tourism bureaus and many more.
  • Travel Bound for booking hotel, transfers, and tours.
  • Globus Family of Brands includes a variety of tours around the world.
  • GOGO Worldwide Vacations sells vacation package destinations exclusively through the travel agent community.
  • Marriott offers the Hotel Excellence program, with property information and how to earn hotel discounts.
  • U.S. Travel Association includes a webinar for border security and visa waiver requirements.
  • Classic Vacations has webinars for their new travel professional online booking system.

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